Insyrge (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information related to the use of the Convert Lead from Deal for Zoho CRM extension (the “Extension”) available on Zoho Marketplace.
By installing and using the Extension, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using the Extension.
1. Information We Collect
The Extension may collect or access certain information necessary to provide its functionality within Zoho CRM. This includes:
CRM Data Access: Information related to leads, deals, and CRM activities accessed through Zoho CRM for the purpose of converting leads into deals.
Usage Data: Technical information, including your CRM account ID, usage frequency, and operational logs, to monitor and improve the Extension’s performance and user experience.
The Extension does not collect, store, or transfer sensitive personal information unless required for its functionality or as permitted by applicable data protection laws.
2. How We Use Your Information
The information collected by the Extension is used solely for the following purposes:
To enable and enhance lead-to-deal conversion functionality within Zoho CRM.
To provide technical support and troubleshoot any issues reported.
To analyze usage data for improving the Extension’s performance and reliability.
3. Data Storage and Security
Data Storage: The Extension does not permanently store any CRM data. Data accessed by the Extension remains within Zoho CRM’s secure environment, and Insyrge does not extract or store this information outside of your CRM account.
Data Security: We employ reasonable security measures to protect any accessed data. These measures include encryption, access control, and secure APIs. However, as with any digital system, absolute security cannot be guaranteed.
4. Sharing of Information
Insyrge does not sell, trade, or rent your personal information to third parties. We may only disclose information:
When required by law or in response to a legal request.
To protect our rights, property, or safety, or that of others.
With your explicit consent.
5. Third-Party Services and Zoho CRM Integration
The Extension integrates with Zoho CRM, relying on Zoho’s infrastructure and APIs. We are not responsible for Zoho’s handling of data within its own systems. For more information, please review Zoho’s Privacy Policy.
6. Data Retention
The Extension does not retain data beyond what is required for immediate operations. Information such as usage logs or CRM data accessed during use is not stored or retained by Insyrge after the Extension session ends.
7. User Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including access, correction, deletion, and objection to processing. Since the Extension does not retain personal data, these rights are primarily applicable to your data within Zoho CRM. Please contact Zoho directly to exercise these rights within the CRM environment.
8. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the revised date. Your continued use of the Extension after any changes signifies acceptance of the updated policy.
9. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or the Extension, please contact Insyrge at info@insyrge.co.
