Effective Date: July 2026

These Terms and Conditions ("Terms") govern your installation and use of the OpenStreetMap Address Auto Complete for Zoho CRM extension ("Extension"). By installing or using the Extension, you agree to be bound by these Terms.

1. Acceptance of Terms

By installing, accessing, or using the Extension, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with these Terms, you should not install or use the Extension.

2. Description of the Extension

The OpenStreetMap Address Auto Complete for Zoho CRM extension enables users to search for addresses using OpenStreetMap data and automatically populate configured address fields within Zoho CRM.

The Extension is designed solely to enhance address entry and improve data consistency within Zoho CRM.

3. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to install and use the Extension within your authorized Zoho CRM organization.

You may not:

• Modify, reverse engineer, or decompile the Extension.
• Copy or redistribute the Extension without written permission.
• Sell, sublicense, lease, or commercially exploit the Extension.
• Remove or alter any copyright, trademark, or proprietary notices.

4. Use of OpenStreetMap Data

This Extension uses address information obtained from OpenStreetMap.

Address information is provided by OpenStreetMap contributors and may vary depending on geographic location.

We do not guarantee:

• The completeness of address information.
• The accuracy of every address.
• Continuous availability of address search services.
• That every address worldwide will be available.

Users are responsible for reviewing address information before saving it to their CRM records.

5. User Responsibilities

Users agree to:

• Use the Extension only for lawful business purposes.
• Verify address information before relying on it.
• Maintain appropriate access controls within Zoho CRM.
• Ensure that data entered into their CRM complies with applicable laws and regulations.

Users are solely responsible for the accuracy of information stored within their CRM.

6. Availability

While we strive to provide reliable service, we do not guarantee uninterrupted availability of the Extension.

Service may occasionally be affected by:

• Internet connectivity issues
• Maintenance activities
• Third-party service interruptions
• Platform updates
• Technical issues beyond our control

7. Third-Party Services

The Extension relies on OpenStreetMap data and may communicate with external services necessary to retrieve address information.

These services operate independently of us.

We are not responsible for:

• Third-party outages
• Data inaccuracies
• Changes to third-party services
• Availability of OpenStreetMap data

8. Data Privacy

The Extension does not intentionally collect or store your Zoho CRM data outside your Zoho environment except as necessary to process address search requests.

Users remain responsible for complying with all applicable privacy laws and internal data governance policies.

Please refer to our Privacy Policy for additional information regarding data handling.

9. Intellectual Property

The Extension, including its design, source code, documentation, graphics, logos, and related materials, is the intellectual property of the publisher and is protected under applicable copyright and intellectual property laws.

No ownership rights are transferred through the use of the Extension.

10. Disclaimer of Warranties

The Extension is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, we disclaim all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Reliability
• Availability

We do not warrant that the Extension will operate without interruption or error.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any:

• Direct damages
• Indirect damages
• Incidental damages
• Consequential damages
• Loss of business
• Loss of revenue
• Loss of profits
• Loss of data
• Business interruption

arising from the installation or use of the Extension.

Your use of the Extension is entirely at your own risk.

12. Updates

We may release updates, improvements, bug fixes, or new features from time to time.

Updates may:

• Improve functionality
• Fix known issues
• Enhance security
• Improve compatibility with Zoho CRM

Some updates may require reauthorization or additional permissions.

13. Termination

We reserve the right to suspend or terminate access to the Extension if:

• These Terms are violated.
• The Extension is misused.
• Continued use creates security or operational risks.

Users may discontinue use of the Extension at any time by uninstalling it from Zoho CRM.

14. Modifications to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms become effective upon publication.

Continued use of the Extension after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which the publisher is established, without regard to conflict of law principles.

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Support Email: [email protected]

Acknowledgement

By installing or using the OpenStreetMap Address Auto Complete for Zoho CRM extension, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.