User Guide
Introduction
The Phone & Mobile Number Auto Formatter extension for Zoho CRM automatically cleans and standardizes phone numbers across CRM records.
This extension ensures that phone numbers containing special characters such as “+”, periods (.), spaces, or other symbols are properly formatted and stored in dedicated custom fields. This helps maintain clean data, improves integrations, and ensures consistency across your CRM.
Supported Modules & Fields
Leads Module
Source Fields:
1) Phone
2) Mobile
Formatted Fields (Auto-Populated):
1) Formatted Phone Number
2) Formatted Mobile Number
Contacts Module
Source Fields:
1) Phone
2) Mobile
Formatted Fields (Auto-Populated):
1) Formatted Phone Number
2) Formatted Mobile Number
Accounts Module
Source Field:
1) Company Number
Formatted Field (Auto-Populated):
- Formatted Company Number
How the Extension Works
1) When a phone number is entered or updated in:
- Phone or Mobile fields (Leads & Contacts)
- Company Number field (Accounts)
2) The extension automatically:
- Removes unsupported or special characters (e.g., +, ., extra spaces).
- Standardizes the number format.
- Saves the corrected value into the corresponding Formatted custom field.
3) The original phone number remains unchanged, while the formatted number is stored separately for reporting, integrations, or dialing tools.
Key Benefits
✅ Automatically cleans phone and mobile numbers
✅ Handles special characters like +, ., and spaces
✅ Preserves original data while storing standardized values separately
✅ Improves CRM data quality and system integrations
✅ Reduces manual data cleanup efforts
When to Use the Formatted Fields
- Dialer integrations
- Third-party telephony tools
- Reports and workflows requiring consistent number formats
- Data exports and automation
Notes
- Formatting happens automatically—no manual action required.
- The extension works for new records and updated records.
- Formatted fields are created automatically during installation.
Support
For assistance or troubleshooting, please contact:
